Warranty Information

Warranty Information for Swiss Diamond Cookware

Thank you for choosing Swiss Diamond cookware. We are committed to providing you with high-quality products, and we stand behind the craftsmanship of our cookware lines. Please carefully review the warranty information outlined below for your specific product line.

Swiss Diamond®️ Classic and Induction Lines (XD and HD Coating)

Swiss Diamond warrants that your cookware is free from defects in materials and workmanship for the lifetime of the product. This warranty covers the Classic and Induction lines with XD and HD coating, excluding glass lids or handles.

The warranty is contingent upon adherence to the provided Use and Care instructions. It does not cover damage resulting from misuse, abuse, accidents, overheating, alterations, or commercial use. Stains, discoloration, food odor, scratch marks, and dents are also excluded. Incidental or consequential damages are not covered.

Swiss Diamond will, at its discretion, repair or replace any item found to have a manufacturer’s defect. If the defective item is no longer available, a substitute of similar function and value will be provided. This warranty does not constitute a money-back guarantee. In the event of a return for repair or replacement, the cookware must be sent back prepaid.

For warranty claims or if your Swiss Diamond cookware is found to be defective, please contact us.

Diamond Certification

Swiss Diamond certifies that the nonstick coating used in our products contains diamond crystals. The diamonds used are sourced from a non-conflict supplier in compliance with international regulations.

Swiss Diamond®️ Seconds

Cookware sold as "second quality" or "outlet" by third-party sellers does not carry the Swiss Diamond warranty. Please contact the store of purchase for issues with these products.

Premium Steel by Swiss Diamond®️ Line of Cookware

Steel by Swiss Diamond cookware is warranted for the lifetime of the product, excluding glass lids or handles. This warranty is void if Use and Care instructions are not followed. Damage from misuse, abuse, commercial use, accidents, or overheating is not covered.

Swiss Diamond will repair or replace defective items, with a substitute of similar function and value if necessary. The warranty does not guarantee a refund. In case of a return, the cookware must be shipped prepaid.

Swiss Diamond®️ Tools, Knives, and Accessories

Tools, knives, and accessories are warranted for 1 year from the purchase date. Exclusions include glass lids or handles. Use and Care instructions must be followed, and damage from misuse, abuse, commercial use, accidents, or overheating is not covered.

Similar to other lines, Swiss Diamond will repair or replace defective items, with a substitute of similar function and value if necessary. The warranty does not guarantee a refund. In case of return, the items must be shipped prepaid.

Swiss Diamond’s general warranty conditions apply. Cases are limited to product replacement, contingent on recognizable, analyzed, and accepted defective material or faulty manufacturing. Consecutive damages from the product are not covered, especially for actions not adhering to Swiss Diamond’s use and care instructions.