Premium Steel Limited Lifetime Warranty

Premium Steel by Swiss Diamond line of cookware

Your Steel by Swiss Diamond cookware is warranted to be free of defects in materials and workmanship for the lifetime of the product. This warranty does not cover glass lids or handles. If use and care instructions have not been followed, the warranty is void. This warranty excludes damage caused by misuse, abuse, commercial use, accident or overheating, and does not apply to stains, discoloration, scratches or dents, or normal wear and tear.


Swiss Diamond will repair or replace, at Swiss Diamond’s discretion, any item found to be defective. If the defective item is discontinued or no longer available, an item of similar function and value will be substituted. This warranty is not a money-back guarantee. In the event the cookware needs to be returned for repair or replacement, it must be shipped prepaid. Steel by Swiss Diamond® is a registered trademark.


Swiss Diamond’s general warranty conditions are applicable only. Warranty cases are limited to the replacement of the product only and at the condition that defective material or faulty manufacturing is recognizable, analyzed and accepted by Swiss Diamond. This warranty does not cover consecutive damages caused by the product, neither for maltreatment, experimental exploitation or any other actions that do not adhere to Swiss Diamond’s use and care instructions.
 

If your Premium Steel cookware is found to be defective in materials or workmanship, please contact us.