Shipping

Swiss Diamond Shipping

Free Shipping On All Orders of $69 or more.  The free shipping is applied if the total order is $69 or more AFTER any coupons and BEFORE any tax or shipping costs.

Orders placed before 2pm EST Mon - Friday will ship from our North Carolina warehouse that same day. Orders placed after 2pm (EST) or on the weekend will ship the next business day. Please be advised that We use FedEx Smart Post for many orders.  This sometimes creates a bit longer of a ship time, but is how we can bring you Free Shipping.  Also FedEx and USPS do not ship on many national holidays, and we urge you to check your shipping times before placing an important order near or around a holiday.

We ship to any location in the United States and its territories. We do not ship internationally (including Canada and APO/FPO addresses) at this time. Shipping is calculated based on item weight and distance from our warehouse. Rates are determined by FedEx.

No Free Shipping available to AK & HI. Please call us if you need any help.

Retail orders placed ABOVE $2,000 will be sent to the closest FedEx or UPS facility.  This ensures that you (the person who ordered the package) signs for it, and the package ends up in the right hands.  If you would like to make other shipping arrangements, please call customer service prior to placing an order over $2,000.

Swiss Diamond knows the importance of a good gift, and the ability to send it without the recipient knowing it is coming.  However, we also highly value our customer’s security.  For this reason we will need to voice verify every order that is sent to a different address than the billing address on the card used.  We will call you as soon as we can, many times within just a few minutes of your order being placed, to verify your order. Your order will not ship until we have verified some information about your order.  If you would like to take care of this before placing your order, please contact us at (980) 224-9044 and we can process your order over the phone.  Also if you are placing an order via PayPal, your order will ship right away as PayPal will verify all information.

* If there is a "Free 2 Day Air" Shipping special going on, there is a minimum of $200 order unless otherwise specified.   If the system does let you choose 2 day air, but you do not minimum order requirement, your order will still ship free, but will be sent  FedEx Ground.