Swiss Diamond® | Reviews & Testimonials

We talk a lot about the quality of our pans.  But don't take our word for it.  We get messages like this every day.    We love every time we get an email, phone call, social media message, or even good ole post mail.  Read below what our customers have to say about Swiss Diamond cookware, and our expert team of customer service!  Feel free to drop us a line, and you too could be featured on this page.


ThisPan is fabulous. Have not used a single one of my Le Crueset pots since I started using Swiss Diamond.  In fact just used sauce pan to make hot caramel sauce for a grand marnier and cranberry bread pudding I just baked. 

Reveta B

Your service exceeds every company I have ever dealt with, you truly care about your customers. On top of that, the pans I ordered are of superb quality - and I have European expectations, so double points here. Thank you for finally a great product on the market!

Annie T

Your customer service is about the best that I have experienced. Thanks.

Colin

Richmond, VA

You have no idea how much your reply and ability to send the pan means to me. After a long day of working basically 2 jobs, this was a nice finish. Your service has as much integrity as the products. You are a blessing to me. Keep up the good work.

Lydia

Madison, WI

I bought the 11.5" pan this weekend and will buy the 10 piece set later in the month. I uses the pan with potatoes this weekend. I've never used such an amazing pan!

Nancy

Chico, CA

First off I'd like to say I am continually amazed at the quality of my Swiss Diamond cookware. The ease of cooking and cleaning far surpasses any other pan I have ever used. My favorite pan is my 8" Frying Pan.

Josh

El Paso, TX

We are new to Swiss Diamond but have LOVED the performance of this brand so far. - no complaints!

Michele

Peoria, AZ

WE LOVE our new fry pan and use it every day. Thanks and we love our pan!!!

Laurie

Chichester, NH

I recently received a 6-piece cookware set as a gift and absolutely love it! Its an outstanding product and I will gladly recommend to any family member or friend!

Jared

Springfield, OH

Thank you for your timely response. Not only is your company's products exceptional, but apparently customer service is as well.

Ronald

Marlborough, MA

Thank you so much for responding so quickly. I want to let you know that we are very happy with your products and service.Have a good day!

Maury

Basalt, CO

Thank you so much ! What wonderful service ! The way the world seems to be today, I really never expected this nice response. I decide togive it a try and write to you, feeling I would probably end up checking my email every day and not really get anywhere. Now I feel very confident in buying more pieces because I will have the back-up of a terrific company that stands behind their product, and very promptly!

Leslie

Fairfield, CT

I have 4 swiss diamond products and absolutely love them. One I've had for at least 4 years and use almost everyday and is still in perfect condition. Your products are so durable!

Matt

Los Angeles, CA

We have been very satisfied with our entire collection of Swiss Diamond cooking pans.

Jim

Omaha, NE

I absolutely love Swiss Diamond fry pans!! As a "Merry Christmas to Me", I recently purchased the large fry pan, the 8" fry pan and lids for both. I have had a 10" (so I thought) fry pan for at least 5 years. It was a gift, and quickly became my favorite piece of cookware! These are the best pans I have ever used in 50 years of marriage!!

Patricia

Landing, NJ

All of her cookware is Swiss Diamond and she uses this pan very often. Great products, great service; how can one ask for anything more.

Don

Spring, TX

I will be a life long customer as my wife and I absolutely love the cookware and can see additional pots and pans that will enhance our culinary abilities. As an aside, both my wife and I are professionally trained in food services so we know good equipment when we see it and use it.

Peter

Palm Harbor, FL

Thank you warranty team!!! I received my handle yesterday, and put the pan back to use last night for dinner. I wasn't sure what to do when it broke, since I didn't have any record of purchase, but you made the process painless and fast, my next pan or pot will definitely be a swiss diamond!!

Heather

Stockton, CA

You are a great company. Thank you!

Toni

Fort Collins, CO

Thank you very much. We got our first Swiss Diamond piece a few weeks ago and love it - which led to getting the second piece (which we are now putting to good use). And I am extremely impressed by your service.

Collin

Richmond, VA

Thanks very much !!
In addition to excellent cookware, also appreciate the excellent customer service: I will continue to shop at your website.

Kelly

Oroville, WA

Wow. Already arrived. Thanks for the excellent service.

Doug

Cincinnati, OH

Oh wow! This was excellent! Thank you so much for that. It is just what I am looking for, no question. Excellent customer service. Many thanks again!

Carole

Amazing and unbelievable? I got the diamond pots in less than a week. Your efficiency is phenomenal. I will definitely recommend this one to others. I'm frying eggs without cooking oil

Tina

Internet Customer

We are looking forward to using the new cookware. If the performance of the cookware is anywhere near the level of performance we've experience while dealing with Swiss Gourmet, then I think we're going to be extremely pleased! Thank you so much for your professionalism, the prompt and courteous reply and your outstanding customer service!

Lynn

Decatur, AL

This induction ready Swiss Diamond fry pan is beyond amazing!!

Monique

I have received my replacement pan, and I thank you very much for your prompt service. It's an all-to-rare pleasure to deal with a company that stands behind its product. You are to be commended.

Linda

Bainbrigde Island, WA

Thank you so much! LOVE your cookware! Married 50 years and tried many, but nothing, absolutely nothing, compares! I guess I just don't know what an 'induction' cooking surface is!!

Patricia

I am in the Army and own the Ultimate Kitchen Kit. I purchased the kit based on its great reviews and the Swiss Diamond reputation. I have moved three times since purchasing my set, they handled it wonderfully. I have been nothing but satisfied w/ my entire set!

Lance

Commerce City, CO

As a Swiss living in NY I changed pretty much all my pans to Swiss Diamond. They are absolutely great!

Roland

Glen Head, NY

Thank you so much for honoring your warranty and for your excellent customer service... you can count on my loyalty for future purposes and feel confident that I will certainly let others know about both your excellent cookware and your support!!!

Karen

Hillsboro, OH